Influencing Frontline Employees to Perform at Their Highest Level

Effective supervision is key to the success of any organization. Whether you are a new or experienced supervisor, or are aspiring to be at the supervisory level, Kent State’s Certificate of Supervision will provide you with credentials that set you apart. If you are a manager or department head, consider sponsoring your frontline leaders to attend the Certificate of Supervision so that they can perform at their best in a professional environment with appropriate and effective supervision.

Designed with input from our business clients, our dynamic Kent State facilitators and the extensive experience of our professional staff, Kent State’s Certificate of Supervision is a comprehensive, skills-based series of programs consisting of 48 contact hours of high-impact training for those who supervise.

The six eight-hour programs comprising the Certificate of Supervision  include:

• Enhancing Interpersonal Communication
• Motivating Employees
• Turning Conflict Into Collaboration
• Crash the Barriers: Build Your Team
• Managing Discipline
• Effective Decision-Making

These programs may be taken individually for particular skill development, or in the series to attain the Certificate of Supervision. 

For more information, contact Kent State Corporate and Community Services at 330-672-8698 or YourTrainingPartner@kent.edu. You can also register online. All sessions will be held at the Hilton Garden Inn, Cleveland/Twinsburg, 8971 Wilcox Drive at I-480 and SR 82, Twinsburg, Ohio 44087.