Proven Strategies. Practical Approaches. Positive Impact.

 

High-Performance Management Certificate Program Descriptions

 

Optimize managerial and leadership abilities to foster top-level performance.

 

Developing an Accountable Culture

In today’s empowered team environment, managers must encourage accountability for innovation, creative problem solving and effective performance. Through demonstrations, self-analysis and discussion, you will learn skills and develop an action plan to deal with one of the most challenging employee mindsets: the resistor to change.

Discussion will focus on:

• Identifying behaviors that avoid accountability
• Identifying traits of accountable people
• Encouraging even good performers to become more accountable
• Understanding what traits of the “victim” cannot be changed through coaching
• Utilizing strategies for overcoming resistance to change or to taking responsibility
• Developing specific action/performance plans for coaching each of your resistors

Session Options:
Fri., Feb. 19, 2010 8 a.m. – Noon – $165

 

Facilitator Deborah Easton
Register online, return to the High-Performance Management Certificate page or visit the Kent State’s Corporate and Community Services home page.

 

The Creative Edge...Defining an Inspired Organization

Are you a creative thinker?  Were you a creative thinker before the pressures of time and workload pushed you “into the box”? This half-day session will unlock creative thinking skills. You will learn 10 tips and techniques to take you back to your more inspired workplace. Some highlights include:  routine busting, idea generation and blue-sky thinking. These techniques will help you develop new approaches to workplace challenges. You will learn that there are four types of creative thinkers.  Where do you fit in? Learn to leverage your skills for inspired results. Energize yourself, your team, projects and processes by learning to generate “brain sparks” whenever you need them!  This fast-paced and fun session will help you develop innovative solutions that work.

 

Session Options:

Fri., Feb. 19, 2010 12:30 p.m. – 4:30 p.m. – $165

 

Facilitator Patty Flauto
Register online, return to the High-Performance Management Certificate page or visit the Kent State’s Corporate and Community Services home page.

 

Leading a Culture that Embraces Change

In today’s 21^st century workplace, the manager must affect positive change. How does a leader effectively introduce and manage organizational change? The success or failure of any change is related to the manager’s ability to anticipate, deal with and address resistance to change.

 

• Making change – management’s involvement
• Getting to the real issues
• The leadership role in change
• How to sustain an environment that embraces change

Session Options:

Fri., Mar. 5, 2010 8:30 a.m. – 4:30 p.m. – $295

 

Facilitator Scott Tackett
Register online, return to the High-Performance Management Certificate page or visit the Kent State’s Corporate and Community Services home page.

 

Coaching for Performance: Essential Skills for Today's Manager

Coaching is a conversation that gives employees information, instructions and suggestions relative to their job duties and performance. It also involves guiding behavior toward desired organizational results. Managers who truly want their employees to be high performers must help them develop and obtain the goals they set, which are in alignment with those of the organization.  Therefore, the role of the manager/coach is to structure, prepare and implement interactions that foster the greatest involvement in their jobs. Coaching promotes investment and accountability at all levels of the organization.

When individuals are given the opportunity to express their best at work, they feel confident, authentic, creative, purposeful, resilient, strong and significant. A hallmark of today's effective managers and leaders is their ability to go beyond supervision and create adaptive, learning environments that encourage employees to utilize their strengths and make their most significant contributions.  Coaching can make effective managers outstanding leaders.

Session Options:

Fri., Mar. 19, 2010 8:30 a.m. – 4:30 p.m. – $295  

 

Facilitator Susan Wilcox
Register online, return to the High-Performance Management Certificate page or visit the Kent State’s Corporate and Community Services home page.

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Influence within the Organization: High-Performance Leadership

Learn the distinct differences between leaders and followers and the complexities of leadership. Better define leadership, understand the concept of “leader” and translate it to that of “coach.” Build self-awareness of your leadership abilities to enhance your leadership skills for positive impact on the organization. Strengthen your communication and influence within the organization by recalling people styles and methods for effectively dealing with those styles. Enhance your leadership ability by incorporating the Appreciative Inquiry method into your role as a leader.

• Leadership defined
• Understanding people
• Why leaders can’t lead
• Eliminating negative behaviors that are holding you back
• Being heard in the organization

Session Options:

Thurs., April 15, 2010; 8:30 a.m. – 4:30 p.m. – $295

 

Facilitator Dr. K. Kay Potetz
Register online, return to the High-Performance Management Certificate page or visit the Kent State’s Corporate and Community Services home page.

 

For more information, contact Kent State’s Corporate and Community Services at 330-672-8698 or ckocarek@kent.edu. You can also register online.  All sessions will be held at the Hilton Garden Inn, Cleveland/Twinsburg, Ohio, 8971 Wilcox Drive at I-480 and State Route 82, Twinsburg, Ohio 44087.