Announcements You're invited to explore http://support.kent.edu, the Kent State University Helpdesk's new online support center.
We Need Your Feedback
Complete a survey about IS technologies and services Working from Off Campus? View the new guide for helpful information Course Management System Upgrade Allows More Flexibility, Customization for Faculty Information Services Investigates Ways to Trim E-mail Storage Costs Free, online Microsoft Office learning launched Google E-mail comes to Kent State Emergency Messages on Your Mobile Phone - Flash ALERTS

Services & Resources

Person-to-Person Assistance
Helpdesk, Desktop support, Project management, Educational technology design, more...

Multimedia & Course Development
Course management (Web CT Vista), Multimedia development - academic/administrative, Content management (CommonSpot), more...

Network Connections
Internet access, Wireless (FlashZone), Telephone and blackberry resources, more...

Administrative Systems
Intranet (FlashLine), Core systems (Banner/ERP), Reporting(Cognos), more...

 E-mail & Calendaring
Password reset, Faculty & staff, Web access for faculty & staff, Faculty & staff using Mac, Student Web access, more...

Classrooms, Labs & Additional Facilities
Classroom tech support, Computer labs, Moulton Hall room requests, more...

Software & Hardware
Microsoft Agreement, Downloads for Windows, Downloads for Mac, Computer recommendations, Faculty refresh, more...

Security & Policies
Request access to Banner, Copyright Infringement, Policies, Report a computer security incident, more...

 

support.kent.eduIntroducing support.kent.edu

You're invited to explore http://support.kent.edu, the Kent State University Helpdesk's new online support center. From this site, you can:

   Browse our self-service knowledge base for answers to our most frequently asked technical questions;
   Submit an electronic help request and track its status;
   Initiate a live chat session with a customer service representative; or
   Select a time to have a Helpdesk agent contact you via our Click2Call appointment scheduling.

The new site is part of our efforts to enhance the service we provide for Kent State students, faculty and staff. Visit today.
 
 

This page was last modified on July 26, 2009