Your educational technology team would like to make you aware of new procedures we’ve put in place to provide better support and simplify the process for contacting us with requests.

Thinking about technology and your course?

• Let’s discuss ways to integrate technology, including Blackboard Vista or other multimedia resources, into your courses.
• Simply e-mail your request to this address: ETSupport@kent.edu.
• Include your name, school/department and a brief description of your project or question.

Developing an online course?

• Developing a new online course? Never taught online? Contact us one semester in advance to ensure we can meet your deadlines.
• Fill out the Online Course Development Form: http://et.kent.edu/DL/courseRequest.
• Have smaller projects or previous online teaching experience? E-mail us for a scope meeting.

Need general support for Blackboard Vista?

• The Vista support team is available Monday through Friday from 8 a.m. to 5 p.m.
• Call 330-672-8557 or e-mail vistasupport@kent.edu.
• On campus? Visit the Vista support office in 304 Moulton Hall.
• Tutorials and Vista tips are online: http://elearning.kent.edu.
• For after-hours support, call the Helpdesk at 330-672-HELP (4357).

On behalf of the entire educational technology team, we look forward to working with you and wish you a successful start to the academic year.