Online Courses from Human Resources
Online Courses from Human Resources
Human Resources has assembled online courses for your personal and professional development. Online learning is a great way to gain important information when and where you require it. All these courses offer the opportunity to bookmark your spot if you need to stop and return at a later date. Check out the following courses:
Bullying in the Workplace – How to Recognize It and How to Stop It
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In this course you will learn about a sometimes subtle form of violence called bullying. After completing this course you will be able to:
- Identify bullying behaviors
- Distinguish between performance management and bullying
- Explain the effect bullying has on the workplace
- Select an appropriate strategy for dealing with a bully
- State the consequences of bullying another employee
Bullying in the Workplace – Manager Version - How to Recognize It and How to Stop It
This course on bullying was created specifically for supervisors and managers; to help them recognize and proactively address workplace bullying. After completing this course, managers will be able to:
- Identify bullying behaviors
- Distinguish between performance management and bullying
- Explain the effect bullying has on the workplace
Select an appropriate strategy for dealing with a bully
- State the consequences of bullying another employee
- Select a course of action to prevent workplace bullying or respond to a concern about workplace bullying
Family Medical Leave Act
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This online module for supervisors, managers and administrative support personnel will help you know how to respond when faced with a decision about medical leave in the workplace. Learners interact with this 30-minute course to identify issues and decide on practical and lawful responses. True-to-life interactive scenarios instruct learners to answer questions such as:
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- How much leave will the employee will be entitled to take?
- What types of leave are covered by the FMLA?
For questions regarding this online training, contact Human Resources Training and Development at 330-672-2900.
Managing Conflict
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In this online course you will learn about the cause of conflict and what you can do to resolve it. You'll learn different strategies to manage the process.
For questions regarding this online training, contact Human Resources Training and Development at 330-672-2900 or email at hrd@kent.edu.
Preventing Harassment on Campus
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Customized to the Kent State environment, this course provides employees with the information they need to prevent and report sexual harassment and other forms of workplace harassment. Interactive scenarios display "gray area" situations involving all types of unlawful harassment, including race, national origin and religion.
This course has four versions (faculty, faculty with supervisory duties, supervisor, and non-supervisor). When you access this course you will see the version that is most appropriate for your role.
This course clarifies the nature and scope of workplace violence and identifies some best practices for identification and prevention. Participants will gain an understanding of early warning signs, find out how to respond effectively in a violent situation and learn about university resources that are available. The course features some thought-provoking vignettes and video clips from subject matter experts. All employees whether they have supervisory roles or not, are encouraged to take the course.
Sexual Harassment: Understanding and Behavioral Guidelines (under construction)
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This course will make you aware of the two main types of harassment and how to recognize the boundaries of acceptable and unacceptable workplace behaviors. In addition you will learn a set of skills to deal with harassers and how to avoid being accused of sexual harassment. This course contains many realistic scenarios along with many opportunities for interaction.
Workplace Ethics
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Most employees do not knowingly violate a law or policy. Many ethical violations occur when an employee is faced with a
difficult choice that requires the employee to balance competing interests where the right thing to do is not clear.
In this training module you will learn about Kent State policies regarding ethical conduct on issues like conflict of interest, use of university assets including information technology, intellectual property, OSHA examples and EEO situations.
Instructor Led Courses
Dealing with Difficult Behaviors
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This 3-hour workshop focuses on identifying and addressing the seven most common difficult behaviors. Participants will get an opportunity to explore ways to effectively deal with these behaviors and examine how they are personally impacted by the behaviors. After completing this course you will be able to:
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Understand the importance feelings play in dealing with difficult encounters.
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Identify trigger words and reframe reactions.
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Identify and address the seven most common difficult behaviors.
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Demonstrate how to give constructive feedback.
The course is designed for classified and unclassified employees who are individual contributors (those with no supervisory responsibilities), but all university employees are welcome.
Principles of Conflict Management
This half-day workshop is designed to give participants the insight and tools needed to effectively manage conflict in the workplace. Through the use of a self-assessment tool, participants will determine their conflict management style, learn how to distinguish between the different styles of conflict and gain practical experience in applying conflict styles and communication skills in the workplace.
This course is designed for classified and unclassified employees who are individual contributors (those with no supervisory responsibilities),but all university employees are welcome. For more information, contact Renee Romine with questions at 330-672-0898 or mromine@kent.edu.